![]() ![]() You can read more about it in this Viber’s article. Please note that at this moment Viber shows in search results only big brands/companies, but you can use direct links like /URL. Please don’t forget to publish your account. ![]() When you join a Community or a Channel, you will become a Member of such Community/Channel and will be able to share such Community/Channel with other Viber users. That’s all! Now if a customer sends you a message to your public account on Viber, you will receive and answer it from one of our JivoChat agent’s application The option to create a Community or a Channel is open to all Viber users. You can get Viber for Desktop, as sygnus21 suggested, to serve as a portal. After downloading Viber, open the application, and initially, you need to agree to the terms and. Viber from the Store is only available on Mobile devices and Surface Hub. In the new window, paste your Viber’s API key and click on “Add Viber channel on JivoChat”. Viber is a free application you can download it from here. Now open JivoChat app and go to “Manage” -> “Channels”, find “Viber” in the list of suggested channels and click “Connect”. In the end, you will get the API key that you should copy. Next set your account’s description and location. jpg format and has strict dimensions:400x400 pixels I'm making an iOS app which can open Viber app and automatically call a person or go to chat window with the person. If i get a new message from that contact, the badge app will change to. When i click into the app, it shows there is 1 new message from the same contact every time, and when i click into the conversation it does not go away. Next, you should press “Create Bot Account” on the left panel.Įnter your public account’s information, like name and URL. My viber has started showing on the badge app icon that i have 1 new message, even though all my mesages have been opened. Press next and open Viber’s admin panel on PC and log in with your credentials. On the next step, you should set your email address and password. Next, you will get the activation code on your mobile device in the Viber application. If during the registration process you will get a “Session Expired” error you can try to proceed on a mobile device. In the beginning, you should set your phone number where you get an activation code. With this integration, your agents will be receiving messages directly from Viber public accounts into the JivoChat app.įirst of all, you should create a public account in Viber via this link. ![]()
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